About Us

about-usChapter House Counseling Center was established in late 2014 as a result of a huge need in the Dallas metroplex for an advanced outpatient provider. Our team consists of an MD Psychiatrist, a Licensed Professional Counselor Supervisor, two masters level therapists and a Licensed Chemical Dependency Counselor, and numerous 12 step volunteers. Chapter House Counseling Center holds a license from the Texas Department of State Health Services. In addition, Chapter House Counseling Center CARF accredited and is a Licensed Clinical Training Institute with the Texas Department of State Health Services.

Outpatient Services Provided

Our Approach

about-us2The Partial Hospitalization Program consists of 20 hours of clinical services each week, while the Intensive Outpatient Program consists of 10 hours each week of clinical services. During an individual’s outpatient treatment, we will provide family therapy and family programming at various intervals during treatment. Please contact us to find out current group days and times. A typical Partial Hospitalization Program will last 2-3 weeks and the Intensive Outpatient Treatment will be 12 weeks in length, but this can be more or less depending on progress. After the intensity of PHP and/or IOP is complete, each client will step down to supportive outpatient services which includes continued individual therapy and 3 hours of group each week.

We also provide clinical services to individuals, families and couples. Areas of clinical expertise include, but are not limited to, chronic relapse, substance abuse, codependency, eating disorders, life and coping skills, marriage restoration, adoption, grief and loss, trauma and abuse.

Our Staff

Heidi Voet Smith MA, LPC-S

Clinical Director
Heidi Voet Smith is a licensed professional counselor in both Texas and Maine and is also a licensed counselor supervisor. With nearly 13 years of working specifically with addiction and chronic relapse, Heidi has become a trusted voice, author, and blogger on treating individuals suffering from addictive disorders. She had a featured article in “Addiction Professional Magazine” in both 2012 and 2014 and is currently a featured blogger. She has been featured in A&E’s “Intervention” as well as the National Geographic series “How Drugs Work.” In addition, Heidi has presented at the Cape Cod Symposium for Addictive Disorders, the National Association for Addiction Professionals Annual Convention, the Texas Association for Addiction Professionals Annual Convention, as well as numerous other national and local addiction conferences. After completing graduate school, Heidi worked at non-profit women’s treatment center with pregnant and parenting women struggling with addiction. Heidi joined the staff at a long-term treatment center for chronic relapse early in 2007 and served as the Clinical Director until 2014. Heidi has also worked with thousands of families of addicted individuals through co-facilitating family program workshops. Heidi resides in Dallas with her husband Michael and their son Elliott.


Billy Charalambopolous BA, LCDC

Billy Charalambopolous is a first generation Greek American who is native to the Dallas area. Billy’s formative years were spent coaching both youth soccer and being a counselor and camping guide for the YMCA, before entering Southern Methodist university to pursue a degree in psychology; in his academic program, Billy was the recipient of several awards and distinctions for his notable research on traumatic disclosure; in addition, Billy is also alumni of Jesuit College. When away from work, Billy is extremely active in church volunteer programs, and is an avid cyclist who has completed long treks across the continental US and Europe alike. Billy also has had a very successful career in business and own two smaller companies that he manages to this day. Billy is married, and has two daughters.

Zakaria Zayour MD

Dr. Zayour Completed a bachelor’s degree in Business Administration in 2008 in the American University of Beirut and finished medical school in the American University of Beirut Medical Center in 2012 (M.D.). He worked one year in internal medicine at American University of Beirut Medical Center and came to Dallas for his psychiatry residency. Dr. Zayour is currently an addiction fellow at UT Southwestern Medical School. He is a member of American Psychiatric Association and is well qualified to work with the unique needs of our Chapter House Clients.

Erin Chu LCDC

Counselor Intern
Erin Chu is a licensed chemical dependency counselor intern and joined Chapter House in June 2019. She completed her practicum at a non-profit facility that serves adult women and pregnant women who have substance use disorders. Erin completed a bachelor’s degree at the University of North Texas and is currently studying at Texas Woman’s University to obtain a master’s degree in counseling and development. Through Erin’s personal experience with substance abuse, along with the 12-steps of AA, she found her passion to help others struggling with addiction issues. Erin is first generation Chinese American and resides in the Denton area. In her free time she enjoys trying out new restaurants and spending time with her daughter, Kinsley.

Shannon Causey LCDC

Counselor Intern
Shannon believes in every person’s capacity to connect, grow, change, and heal and has a passion for helping others discover it in themselves. After graduating from BYU, she worked as an educator with children and adults, preparing her to work with clients of all ages. Since completing her Masters in Professional Counseling at Grand Canyon University, she has particularly enjoyed counseling older teens and young adults. Along with Acceptance and Commitment Therapy, Cognitive Behavioral Therapy, and mindfulness techniques, she is EMDR trained and committed to help clients work on trauma and other mental health challenges as well as addictions. Her favorite part of every morning at Chapter House is hearing the clients and staff recite the Set Aside prayer, which reminds her to approach each day and each person with curiosity and a sense of wonder. Shannon also loves spending time with her husband and their adult children, and together they’ve learned the value of well-timed “dad jokes,” throwing a nice spiral (she can do it, sometimes), the power of bacon to lure teens out of bed, hugging porcupines, and pie nights with great friends.

Janice Kreider

Office Manager
Janice Kreider anchors the Chapter House Counseling Center. She brings a tenacious work ethic and many years of experience in administrative and managerial duties. Janice’s friendly and warm demeanor is often the first our clients and families encounter when reaching out to Chapter House for help with admission information. Janice coordinates with both our clinical and medical staff to ensure a seamless chain of care and quality experience for those we serve. Janice is married, with two children and one precious granddaughter. She enjoys her free time with her black Labrador Carlile, black American Staffordshire Terrier, and is passionate about music and gourmet coffee.

Ryan Rodriguez

Counselor Intern
Ryan is a Licensed Professional Counselor Associate under the supervision of Heidi Smith, LPC-S. Previously a teacher, college professor, and lawyer, Ryan is highly skilled in listening to the needs of others and working proactively with them to achieve desired results.
Ryan has experience working with adolescents and young adults in the treatment of depression, anxiety, emotional and sexual trauma, and addiction. She believes that any constellation of difficult circumstances can be transformed into a happy, meaningful life. Her approach is a holistic one that focuses on mental, emotional, physical, and spiritual health as a single system.